Q: Is My Personal Information Protected By Your Company?
A: We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Q: What payment processors do you use?
A: Currently we use Skrill, Payoneer, Paypal, and GooglePay. GooglePay is only for USA only members.


Q: What Is Your Refund Policy?
A: Your purchase for $5.99 per month membership payments are for the monthly rental of our resource listing service. Because of the immediate access to your product area, there is a strict "NO REFUNDS" policy in effect. All paypal or payza refund request will be denied as you are being forewarned of our policy ahead of time. If you are not serious about using/selling our website services, please elect not to join. We are dedicated to the success of all marketers and ask that you respect this decision.


Q: Will You Refund If My Account Is Charged Twice?
A: We are an honorable company and do not wish to cheat our members. All refund request will be investigated thoroughly. If it is found that we are in error. We will address each issue properly, to include refund if we deemed it necessary.

Q: How Much Money Do My Surfers-EliteDLB Account Need To Be For Me To Do A Withdrawal?
A: You need to at least have $16 in commissions to withdraw.


Q: When Are Commissions Paid?
A: Commissions are processed between 2-5 business days after withdrawal request

Q: How Do I Cancel My Account?
A: To cancel your account simply send us an email to cancel your account and the reason for the request. You must also log into your payment processor and cancel the original subscription you created. Because our system automatically will pay commissions to your salesperson, if you do not cancel your subscription and you are charged, we will honor the month you are charged for and reinstate your  membership, but our "NO REFUNDS POLICY" will still be in full effect.

Q: What Happens If I Voluntarily Cancel My Subscription?
A: If you vouluntarily cancel your subcription your account status goes immediately back to FREE status and any commissions that are due is forfeited unless you have contacted admin prior to cancellation.